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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with HBO Max:
BufferingThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate HBO Max?
2.82 out of 5 2,089 ratings
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Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (41%)
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Buffering (36%)
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Playback Issues (14%)
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Crashing (8%)
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Video Quality (1%)
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Live Outage Map
The most recent HBO Max outage reports came from the following cities:
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Istanbul | Sign in | |
 Naperville | Buffering | |
 Málaga | Sign in | |
| Madrid | Buffering | |
 San Luis Potosí | Buffering | |
| Pittsburgh | Buffering |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
- ADAM BADΞR ⛩ (@adambader) reported
I am hiring for a Product Manager to work on @wbd products. @hbomax @discoveryplus and a new thing we are building. DM your resume if interested.
- Rachelle Colon (@ellelove43) reported
@hbomax had the worst closed captioning I’ve ever seen. 90% of the time it isn’t coherent. I’m so annoyed everytime I watch something on there
- Jeff Burnett (@realJBBurnett) reported
@hbomax anyone reporting issues with signing into the app via TV provider?
- J O E L (@JdDoom) reported
@hbomax fix your services dammnit!
- Juan Maceira (@JuanMphoto) reported
@HBOMaxHelp iPhone and it just crashes 90% of the time. Open, wait, wait, wait, wait and crash
- 𝓚. 𝓢. ✨⚕️ LA ESPOSA DE LILIANA Y JUDY BRRRRR (@Sof_Kas_16) reported
@HouseofDragon @hbomax @cartas_de_luna Help
- Bryan Erickson (@GRAYJEDI_Mn) reported
@hbomax latest update had PIP working for maybe 12 hours. Now it’s not working again. G-D even free apps like @tubi can make it work. What the hell am I paying for?
- ሐዋርያ (very rich & super wealthy) (@Cui_Bonafide) reported
DM’s are wide open. I just don’t like ya’lls attitude towards new subsZz . Pretentious *** mf. You two are the problem. Go spend some time in Antarctica with each other. I mean that sincerely. @hbomax dropped that last watchman installmenZzz
- Mexiun (@Mex28437378) reported
@rastergrafx @hbomax Ah what a... terrible... loss.
- Jack (@Jack43768031) reported
@hbomax Why are companies trying so hard to divide fanbases constantly?! What ******** is your major problems that you can't get talented writers and directors to create actually well written diverse people instead of just replacing characters poorly and demanding it be accepted!
- Lost in Carcosa (@TheLeftover7) reported
@HBO @hbomax Season 2 was like a Netflix show. This can't be worst, right?
- XOdog (@CharleyLou6) reported
@hbomax It looks awful but we’ll all watch it for Abel.
- 🖤🐍💛💜🏀💙⚾️💙🐏❤💛✌🏽 (@Phil_PhaReal) reported
@hbomax about to cancel my subscription if you dont fix the lighting on @HouseofDragon .
- Arlo Hemphill (@arlohemphill) reported
@HBOMaxHelp @zephyr757 I paused the episode for nearly an hour and fiddled with my remote because I was sure my dog had sat on it and screwed up the contrast or brightness, or whatever could fix that disaster.
- Nate (@nathanmckaskle) reported
@HBOMaxHelp @captainvideojw It’s a year later and this still doesn’t work. It skips to the end of the intro and then freezes up then it won’t play.
- Proud MAGA American Jonathan Sherry 🇺🇸 (@therealphydeux) reported
@YouGotTamd @RyanSilberman @hbomax You want your own thing?Write your own thing.Stop taking others' work and vandalizing it like a tagger with spray paint.
- Kevin Gibson (@Moonlight1500) reported
@hbomax My problem is that delivery on “wait you’re inside my house?” Was super flat. She didn’t sound scared or anything
- TCL (@SaberMemes) reported
@hbomax Ah yes. Meta humor and satirizing detractors by misrepresenting their problems with it. Classic doomed to fail series.
- ezra (@flamingeternity) reported
@hbomax @AlexLeTellier this looks awful in so many ways and you guys will have wasted literally every cent spent on this. Why does this keep happening? Don’t you listen to fans?
- Ryan Covington (@ElbaKroop) reported
Man too bad the @hbomax app is hot trash. Low quality. Frame rate is awful. Good lord their servers are terrible.
- Mizerable Klaha (@MizerableKlaha) reported
@hbomax this looks terrible, just terrible
- 🐏 Kevin Sheppard 🐏 (@kshep92) reported
@Ender77096284 @hbomax This is exactly my problem with these kinds of decisions - It's just lazy, and a way of making some quick bucks off the whole diversity train.
- Matt Moylan 🇨🇦 (@LilFormers) reported
@hbomax Nope. Hate-baiting doesn’t work.
- ezra (@flamingeternity) reported
@DiscussingFilm This looks so unbelievably awful @hbomax
- John (@John89134964) reported
@hbomax Wow this looks terrible but what else is new these days
- Juan Maceira (@JuanMphoto) reported
@hbomax @HBO hey guys, you think that if you charge soooo much for service, you could at least get the app situated? This thing is terrible
- Joe (In Erie) (@FillyJL) reported
@HBOMaxHelp Thank you but the problem fixed itself. Closing and opening the app was enough.
- luliza 1️⃣3️⃣ THIS IS WHY (@lizblackcat) reported
hey @hbomax can you please fix the PIP? I’m frustrated
- Meat Barrel (@BarrelMeat) reported
@hbomax Gave up on the show. It’s objectively awful.
- Andre de Oliveira (@FoxMacloud) reported fromBoston, Massachusetts
@hbomax any fixes for the frame rate skipping on Series X streaming? Just awful right now.
